My passport SE Bricked after during firmware update

WD External Drives External Drives for PC
1

Hallo,

yesterday i tried to update the firmware of My Passport drive (WD 750GB My Passport Essential SE Portable-- P/N: WDBABM7500ASL-00), because windows was not detecting the content (only the WD Software). So i tried updating the firmware using this website from WD:
https://support.wdc.com/product.aspx?ID=215&lang=de

now my Windows does not detect the drive, when i attempt again to install the last firmware, it says i must connect a drive into the USB connection,

any experience with this ?

appreciate the help,

Miguel

2

Hello,

Have you tried contacting WD Support about this. If not, please do that.

WD Contact info: