My Passport Problems

hi all,

yesterday when copying a large data on my passport, my system was crashed. i ejected the USB and reset the PC.

after reset i plugged the passport but it says “u must format the disk to use it.” i have some data on disk and i cant do this. also Checkdisk Not worked. (Windows Cant access to disk.)

i reinstalled the USB Port and reset the PC again, USB is reinstalled and Working, but passport after plugging Only shows the light blinking and i dont see ANY actions in windows.

OS: Windows 7

Model: My Passport Essential

sorry for my poor english.

what a poor support…

1 Like

This is only a user forum if users read the post and can’t help they wont answer to make your problem worse.

Try contacting WD directly.

The WD Community was created for Users, such as yourself, to help one another, and to share your experiences and ideas with one another. As Moderators, we are here simply to facilitate and oversee the community. If you have a question relating the what’s going on in the community, we will be happy to respond. However, if you are looking for technical support from WD, you will need to contact them directly.

To Contact WD for Technical Support