Last Saturday I bought 2 "My Passport Pro 500gb. I installed the software which is present on the new drives. After starting the software the PC / WD software sees the new drive among the other wd drives.
If I open thw Security App or Utility app, only the two My Books are ready to set a password. The others (My Passport Go) is not shown. This occours in Windows (10) and also on my MacBook Air.
I purchased the drives in order to protect the data. Can someone please help me!
Thx in advance