Hi there. I have purchased a 4tb My cloud home recently and plugged my 1tb my passport into the usb port for backup. I have around 300gb of data and it’s been 3 days since I plugged it in and it’s still not done!
Where can I see the backup progress so that I know how long it still would take to be able to be finish with the backup, I need to use my Passport badly (and I don’t want to unplug it when it’s still obviously backing up to the my Cloud home).
The following article explains the USB backup speeds on a My Cloud Home.
Backup process can be see in the My Cloud Home Mobile app screen
https://support.wdc.com/knowledgebase/answer.aspx?ID=19401
Thank you for the link. Backup Process is not on the mobile app screen. It just indicates how many files are saved on a particular day but doesn’t indicate progress (like how many percent left to back up).
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