My Passport Offline

How do I get My Passport online again?

Hi,

Could you elaborate the issue?

My Passport had been coming up with a no partition message. When I looked into things further my computer was coming up with a ‘no useful drives’ message. My husband is running my WD My Passport on his computer just now - he uses Windows 7 and I use Windows 10 - to see what is going on. It is showing a large number of ‘bad files’. I had no problems with my WD My Passport until about three weeks ago. I wondered if this was something to do with the latest Windows 10 Update, or has this got nothing to do with what has happened?
Jean

Hi,

You can refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/21239