My Passport - Not Working

[Foxtrot2112]

Good Day,

I have a 1 TB  My Passport external drive.

I have tried plugging it into 3 different computers and the power light comes on, but neither of the computers shows it in My Computer nor WD Smartware launches.
I tried reinstalling the drivers without success.

It does make some noise.

Thanks

Rod

[John012]

Try this article:

WD external drive is not assigned a drive letter by Windows or Mac OSX and data on the drive is inaccessible

http://wdc.custhelp.com/app/answers/detail/a_id/1164