My passport - not working since being disconnected

WD External Drives External Drives for PC
1

set up my passport - all working fine - both C: and D: drive were being backed up. 

Was accidentally disconnected from the PC.

now have got WD SmartWare running - it says its backing up files from the C: drive - but nothing appears to be happening ??

how do i get it to be backing up again ?

all appears ok with the MyPassort - can look at its contents on windows explorer etc…

2

Hello,

I’ll suggest you top backup your data and Run the WD DLG tool to write zeroes to the drive. Also if possible reinstall Smartware into your computer.