i’ve had this issue for a while but havn’t used the drive in a while and now i’m starting to use it again i said " [Deleted] this im gonna get this sorted "
when i connect my 1tb my passport drive i can open it and view files etc , but when i want to cut and paste files onto my laptop i get this message ( not responding ) at the top and have to wait for a green bar to finish loading or something
i can’t upgrade to the latest firmware for some reason , i downloaded it and it doesn’t execute for some reason , any idea’s what to do ??? it wasn’t dropped or anything , if i format it do i lose all my data ??? ive family videos of my kids i want to keep and pictures , everything else i can live without