My passport not found


#1

my 1 week old external 500 gb drive fell out of my laptop carry case… it fell about a meter onto hardwood flooring. The drive worked perfectly before. now it doesn’t… when I plug it into the usb drive, the light goes solid. then it starts to blink a bunch of times.then it goes solid and stay solid. the first solid light and during the blinking i feel like its trying to spin. i think it goes spin stop, spin stop, spin stop. etc… then when its the final light i dont think it does anything…

If i go to Safely remove USB devices i see it but no drive letter. I can click on its properties and everything says its working properly…

im looking at the computer management window… when I click disk management I see it. But its properties are Unknown. the file size is 2047.35 gb… (HUGE!!, its only 500gb) and it also says Not initialized… when I try to initialize it, a window appears. it says you must initialize a disk before you can acces it… I have two options… MBR ( master boot record) and GPT ( GUID partition table)… I dont know what to choose… also if I choose one of these will it format the drive???

any help would be great… thanx!!!


#2

The drive is essentially broken.  You’re looking at data recovery.  You could try some data recovery software, but that’s only if it isn’t making clicking sounds, and is still spinning.  I doubt you’ll be able to recover the data without help, though.