i need your help on how to fix this i recently bought a my passport Essential 500GB USB 3.0. i had this for about 8 months i was unlucky - i cant use the user/end dealer warranty cos i peeled of the sticker on my hard drive. so here’s the problem.
while i was using my hard drive it suddenly stopped working. then the next time i used it. i cant access my external hard drive. my computer can detect my hard drive but i cant access it, open or do anything. a message always pops up every 3-4 mins saying: you need to format the disk in drive before using it. but even if i format the disk it says that windows is unable to format your disk.
so whats the problem? i really need your help.