My WD Passport (USB3.0) iTB can be used when directly connected to my Windows 7 laptop without any issue. When I recently bought my D-Link Router DIR-857 which has a USB 3.0 port I tried connecting my WD Passport drive to it for sharing files over the network, but cannot see it or access it on the network. When I connect a USB thumb drive to the router, I can see and share its contents on the network, but not the WD.
Is there a compatibility issue here or does the drive firmware needs to be updated?
I ask D-Link technical support and was told that the drive might have a compatibility issue.