Hi. I’ve had a “My Passport” for over a year and use it to perform category backups periodically. When I tried it recently, the message in the top left of the “Backup” tap is “148.07 GB of 148.07 GB copied.” When I check the backup frequency, it indicates that a backup has been done recently. However, when I check the files in My Passport, all the files I’ve added since the last backup (2 months ago) have not been backed up. It’s like My Passport isn’t reviewing my computer’s files to see that there are new files that need to be backed up. (I seem to recall that when My Passport worked properly, the “Backup Source Content Guage” would show files to be backed up in yellow. Now nothing is in yellow.)
I successfully did the "My Passport software update for Windows users as found at http://www.wd.com/wdproducts/wdsmartwareupdate/wdsmartware.asp?id=wdfMyPassport&os=win.
I’m running WD version 2.2.1, WD Quick View 18.104.22.168 and WD Drive Service 22.214.171.124
There are 250 GB free on My Passport.
I’m using Windows Vista.
What’s going on? How do I get My Passport to do a category backup of my computer?
I’d appreciate any suggestions.