My Passport no longer shows in My Computer

WD External Drives WD Portable Drives
1

Hi all:

real issue here.  My Passport is not showing up.   Light is on, will not show up.   Very important data and must recover ot fix the external drive.   Can anyone help?     Thanks

2

Hello,

I got a few trouble shoot steps for you.

  • Change the USB cable

  • Test your drive using a different USB port.

  • Test your drive using a different computer.