My passport needs configuration and I can not access it

WD External Drives External Drives for PC
1

Hi.
I bought my passport, 1 TB, in 2014 and haven’t used it much all that time.
Recently, I wiped the drive clean when Win 10 was installed, and I wanted to get rid of the old stuff.
I installed all the new files and the categories I wanted, and it worked fine until I noticed that I can not access it anymore. There is a message coming up so fast that I can’t read. The only word, I figured out, is “configure”.
My question is: How do I configure the drive when I don’t have access ? The utility drive comes back clean.

Best regards…Christina

2

Hi, are you able to see the drive on the PC section? What are you doing when you get the error?

3

Hi IIuna.
What is installed on the PC Win 10 under Apps Is
WD SmartWare on that I click to open WD to check on updates and files going through. This is what I cannot do anymore.
Also installed is Drive Utilities and Security.
There is one thing that bothers me right from the beginning is that the PC does not start after a shut down or restart with the WD drive plugged in.

Thanks for answering…Christina