My Passport: Moving files from one directory to another

I use one directory to download everything. Later after modifying, I move it to a different directory. Frequently, I’ll find that the backup.swstor file doesn’t show in the new directory. Sometimes I’ll have an album of songs and some will have a backup and others won’t.

How can I rectify this and what do I need to do to get it right in the first place.

Thanks in advance for your help.

Hello, ealvin

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

http://support.wdc.com/support/case.aspx?lang=en

The link below will allow you to call support