My passport isn't connect to my computer

I buy my passport in Canada and use in Viet Nam, yesterday, my passport isn’t connect to computer, the lamp is normal. And my passport run loudly.
Serial number is [Deleted] is still warranty.
P/n WDBMWV0020BRD - 04
I want to warranty in VietNam.
You can contact me: [Contact Details removed for Security]
I sent you picture of my passport

[Image Removed for Security])

Hi @NoNguyen

This is a user to user forum. I removed your contact details and serial number for your security - other people can see this information and in the case of your serial number could be used for fraud.

You may wish to contact Support for information on your warranty and RMA options in your region:

https://support.wdc.com/support/case.aspx?lang=en