My Passport is offline

WD External Drives External Drives for PC
1

Passport show offline. Went thru erase et al. Reconnected and Passport shows up in Device Manager/Disk Drives but not in my computer.

2

Hi,

You should follow these KBA it will help you.

https://support.wdc.com/knowledgebase/answer.aspx?ID=14095

and

https://support.wdc.com/knowledgebase/answer.aspx?ID=14104