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My passport got dropped and now its not being recognized

HELP!  My son dropped my passport and when I plug it in to my computer I get a solid white light and it doesn’t spin and isn’t recognized on my computer.  I will be taking it in for data recovery but wondered if there is any hope. 

Thanks!

A dropped drive is usually physically damaged and beyond do it yourself recovery. It depends on how damaged the platters are on what they can recover professionally.

Joe

Support for Western Digital Hard Drives | Western Digital

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