MY PASSPORT ESSENTIAL SE (USB 3.0) I can access the content

WD Internal Drives Desktop & Mobile Drives
1

Hi Team,
I really need your help to access the content of my passport Essential SE. I have tried in my Windows 10 and also in Mac and both computers recognize the disk, but I can not open to see the folders or documents.
I have tried for weeks and I have tried several things with no success. Any idea?
Thanks a lot

2

tell us what you’ve tried so we don’t repeat ourselves