My Passport Essential SE 1TB

Hi, I’m not a ‘tecky’. Bought this to back up files on my laptop. Unable to transfer/back up files as says disc space is full, even though I’ve not backed anything up yet! Any help advice gratefully received.

Hi there, did you try formatting the drive? (right-click it> format)

Just to say thanks, but have now sorted it. Haven’t worked out how to view the reply from ?Pizzaman, but have found the g:drive after unlocking the My Passport. Hope it helps other users. :smileyvery-happy: