My Son had a problem with our computer and in error reformatted our new “My Passport Essential” drive. We have lost all data and the virtual CD partition. I would be most grateful for instructions to recreate the virtual cd and reload the software onto “My Passport” drive. FRom what I have read the drive should have two partitions an E; drive of about 20mb and and F: partition with occupying the rest of the disk space. I can recreate the partitions but am at a loss on how to recreate the virtual CD download the software and then ensure the firmware and software are up to date. I have tried to download firmware updates etc but they fail I now think this may be because I need the virtual CD partition.