Just bought 500 gb ultra portable hardrive and when I inserted into the usb port, it crashed my laptop. Cannot access windows at all. All I get are the options, safe mode, normal, etc but pressing all only brings up the blue screen of death.
There is nothing on the box or inside that states any minimum specification to use this. the laptop is a IBM T41.
Any ideas anyone please. this is urgent as I work for myself and have a lot files that I cannot afford to loose.