My Passport Drive Not Working

I have a My Passport for Mac drive. I dropped the drive and now the drive doesn’t mount but Disk Utility does recognize the drive. I can perform a Verify but I can’t repair the drive. I get an error message. The drive does power on and it does spin but I think because I dropped it, something happen to the drive.

I was thinking of buying a WD Power Booster cable. Does anyone know where I can buy this cable? I don’t think this cable will help but I am willing to try it. Unfortunately, the drive is OUT of warranty.

You can buy a power booster cable online. The exact cable is called “USB Y cable” in both USB 2.0 and USB 3.0 variations.

From WD :wink:

problem is with a slow response not the cable. Here is a video explaining the repair