Model WDBAAA3200ABK-00 one year old. Update worked find till the last update a week ago, now I am unable to get it to do anything. When I check it either in my computer or computer management this is what I find.
(E:) WD SmartWare free space 0 bytes - total size 614 MB - file system UDF
(F:) New Volume - used space 83.7 MB - free space 297 GB - file system NTFS
Computer management show the same thing plus E & F are healthy
If I click on the Smartware icon nothing happens. Not sure about what is needed to fix this problem, and search has not helped much either. Prior to this when I plugged it into the usb I could access the WD program and back up my info. Could I have deleted a program from my computer or the drive?
OS - XP Home sp3 system dell e510.