My passport does not work


I have WD1200U017 external hard but unfortunately i don’t know why when I plug it, it doesn’t work ! when i click on computer (right click) and click on manage in DISK manager it recognize my disk but says maybe it is larger than 2TB while it is just 120gb :frowning: please help me ! my projects are in there

Please state exact model number of your drive. If you can give us OS info and other PC specs, that will be great.  

1 Like

I’ve wrote the exact version and model WD1200U017-001 my OS is Windows 7 also I have Windows XP service pack 1 on my other desktop but both cannot detect my WD Passport

I have to mention my passport belongs to 3 or 4 years ago (2007)

those recovery software can detect my passport also but they say it is 0b nothing in there and unreadable :frowning: same as device manager ! It says that this is just a USB Device

thanks for ur attention

I think your drive is not working properly. Download WD DLG software from here and test your drive.

If it reports any errors; your drive needs replacement.