Hi everyone, I am new to the community. I have a WD My Passport that I am trying to recovery data to my Dell Inspiron 3847 (with Windows 10). The data was backed from the desktop back in Oct 2022. I run through the process and upon restart I see a message these messages:
ERROR: pdc: reading /dev/sdb [Input/output error] (I see this error several times)
ERROR: sil: reading /dev/sdb [Input/output error]
ERROR: via: reading /dev/sdb [Input/output error]
no raid disks
Reading all physical volumes. This may take a while
/dev/sdb: read failed after 0 of 4096 at 0: Remote I/O
/dev/sdb: read failed after 0 of 4096 at 2000365223939: Remote I/O error
/dev/sdb: read failed after 0 of 4096 at 20003652281280: Remote I/O error
/dev/sdb: read failed after 0 of 4096 at 40960: Remote I/O
/dev/sdb: read failed after 0 of 4096 at 0: Remote I/O
After that sequence of errors, I get a
“Operation Progress” box with a message that says “Preparing” then I get a Acronis True Image box that says:
Failed to read data from the disk
Failed to read from sector ‘0’ of hard disk ‘2’. Try to repeat the operation. if the error persists, check the disk make a backup of the disk
Direct R/W operation has failed. (x590001)
Remote I/O error (0xFFF1)
After that I get nothing except an indication that the recovery has failed.
Can anyone please help me with these errors and to recovery my data? Thanks.