My passport auto backed up retrieved files not accessable


I used a mypassport ultra on the automatic setting to back up my old pc’s data. Shortly after that the old pc’s internal hard drive failed. But I had checked the files on the backup before that happened and they were fine. 

I got a new pc and retrieved the data from the wd external drive onto its desktop. If I try and open any of the files it says that “I don’t have the correct permission to access data on this location”. All the wd software is up to date. How can i access this data and why is it secured when I never used the security / encription option on the backup.

Welcome to the Community.

This is most likely a permissions issue. Try changing the ownership permissions related to the root folder holding the restored backup.