My Passport and MXF-Files on iPad playback

Whenever I want to playback videos recorded with a MXF-Codec, the material freezes or is not running properly.
What’s wronG?

Hi idtvmedia,

You can refer the link given below to know about the video file types supported by My Passport wireless.

Moreover, you can contact WD’s technical support for more information from the below mentioned links.

To Contact WD for Technical Support

The link below will allow you to call support.

Hi Brandon,

many thanks for your support-mail.
I am trying to playback mpeg material, which is mentioned on your list, but it does not work. When I am playing back material in .mov-codec for example, I can playback the vidoes on my iPad.

I suppose mpeg hd 422 is not suitable for my passport wireless pro in connection with a tablet pc. But professionals have to work with this kind of codecs. You better cancel the word „PRO“ from your wireless harddisk, because it is not good for real video professionals.

Anyway, I’ll return to the shop.

Best regards


IDtv Film-& Fernsehproduktion

Hartmut Idzko

Mommsenstraße 52

10629 BERLIN

T. +49 30 3180 9241

M. +49 175 561 8581