It seems I am having a problem similar to many. The other night, passport was working fine. When I finished working, I safely removed the drive. Next morning, I head to work, plug in my passport and it isn’t recognized as a drive on either my laptop or desktop. The light is on, it definitely is getting power, I can feel the drive running, but, that’s it.
If I open the device manager, it lists it, but I cannot access it. I have to be able to recover the data on my passport. The passport is only 3 weeks old and as soon as I unplug it, it goes directly in the box it came in, and has never been dropped, etc.
Please help me figure out how to get it working again.