When I plug My Passport 500gb into my computer, the led light on the side goes on and then, within a moment, it flashes a few times per second. My computer doesn’t pick it up, it doesn’t make any noise or anything. I want to be able to access my files, but there is no way to get to them if the computer doesn’t recognize the Hard Drive.
My IT dept. tried a few different cables and tried my cable in another device which worked, so I know that isn’t the issue.
What can I do??? I have pictures of my sons that (now I have learned my lesson) aren’t stored anywhere else.
I’ve owned the device for at least a year… probably longer.