My passport 2.0tb

my hd failed to load, I cannot read it or view it. is there a way that I can get the info on the drive?

Hi abupie,

You can contact the recommended 3rd party data recovery companies in order to get the data recovered from the link given below…

But before try anything else you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.