Just got a 1TB My passport. I am using Windows 7. Installed fine.
My problem is when I try copying files, at some point there will be a tick or click sound and the copying process just freezes. When this happens I click cancel and my pc hangs.
Any help appreciated. Thanks.
Ok solved. Unfortunately it’s my hd thats about to go.
You can try replacing the drive if it still under warranty.
How to get an RMA, (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
Shopping for business? Join our business program today to get tiered pricing, rewards for your purchases, and more exclusive benefits.
Reach out to Support for more assistance.
Call Us
Email Us
Get up-to-date information about your products.
Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.
Select options