My Passport 0740 non riconosciuto su Linux/Win/MAc

Salve,

ho un problema con un disco esterno My Passport quando provo a collegarlo al PC, con diversi OS, non viene riconosciuto.

Di seguito un log preso da un sistema Linux/Ubuntu nel momento in cui viene collegato tramite USB:

Oct  9 12:08:41 SynNtbLAB kernel: [  117.374529] usb 2-1: new SuperSpeed USB device number 3 using xhci_hcd
Oct  9 12:08:41 SynNtbLAB kernel: [  117.395363] usb 2-1: New USB device found, idVendor=1058, idProduct=0740, bcdDevice=10.03
Oct  9 12:08:41 SynNtbLAB kernel: [  117.395368] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=5
Oct  9 12:08:41 SynNtbLAB kernel: [  117.395370] usb 2-1: Product: My Passport 0740
Oct  9 12:08:41 SynNtbLAB kernel: [  117.395372] usb 2-1: Manufacturer: Western Digital
Oct  9 12:08:41 SynNtbLAB kernel: [  117.395373] usb 2-1: SerialNumber: 57584C314137314436333935
Oct  9 12:08:41 SynNtbLAB kernel: [  117.396530] usb-storage 2-1:1.0: USB Mass Storage device detected
Oct  9 12:08:41 SynNtbLAB kernel: [  117.396706] scsi host4: usb-storage 2-1:1.0
Oct  9 12:08:41 SynNtbLAB mtp-probe: checking bus 2, device 3: "/sys/devices/pci0000:00/0000:00:14.0/usb2/2-1"
Oct  9 12:08:41 SynNtbLAB mtp-probe: bus: 2, device: 3 was not an MTP device
Oct  9 12:08:41 SynNtbLAB mtp-probe: checking bus 2, device 3: "/sys/devices/pci0000:00/0000:00:14.0/usb2/2-1"
Oct  9 12:08:41 SynNtbLAB mtp-probe: bus: 2, device: 3 was not an MTP device
Oct  9 12:08:41 SynNtbLAB kernel: [  117.640699] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
Oct  9 12:08:41 SynNtbLAB kernel: [  117.640731] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)
Oct  9 12:08:41 SynNtbLAB kernel: [  117.640732] pcieport 0000:00:1c.0:   device [8086:a112] error status/mask=00000001/00002000
Oct  9 12:08:41 SynNtbLAB kernel: [  117.640735] pcieport 0000:00:1c.0:    [ 0] RxErr                 
Oct  9 12:08:42 SynNtbLAB kernel: [  118.411691] scsi 4:0:0:0: Direct-Access     WD       My Passport 0740 1003 PQ: 0 ANSI: 6
Oct  9 12:08:42 SynNtbLAB kernel: [  118.412100] scsi 4:0:0:1: Enclosure         WD       SES Device       1003 PQ: 0 ANSI: 6
Oct  9 12:08:42 SynNtbLAB kernel: [  118.414078] sd 4:0:0:0: Attached scsi generic sg2 type 0
Oct  9 12:08:42 SynNtbLAB kernel: [  118.414281] ses 4:0:0:1: Attached Enclosure device
Oct  9 12:08:42 SynNtbLAB kernel: [  118.414791] ses 4:0:0:1: Attached scsi generic sg3 type 13
Oct  9 12:08:42 SynNtbLAB kernel: [  118.415662] sd 4:0:0:0: [sdb] Spinning up disk...
Oct  9 12:08:42 SynNtbLAB kernel: [  118.672343] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
Oct  9 12:08:42 SynNtbLAB kernel: [  118.672350] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)
Oct  9 12:08:42 SynNtbLAB kernel: [  118.672352] pcieport 0000:00:1c.0:   device [8086:a112] error status/mask=00000001/00002000
Oct  9 12:08:42 SynNtbLAB kernel: [  118.672354] pcieport 0000:00:1c.0:    [ 0] RxErr    

Qualcuno ha qualche idea/suggerimento su come risolvere il problema ?

Grazie in anticipo.

@synetack

A seconda della formattazione del MyPassport (exFAT e NTFS su Windows, exFAT e HFS+ su Mac) puoi provare a testarlo con WD Security e WD Drive Utilities: installazione e utilizzo o verificare se e’ da inizializzare tramite Gestione disco (Windows) o Come accedere a Utility Disco su macOS su Mac.

Se il dispositivo non e visualizzabile nemmeno cambiando cavo USB, porta USB o computer, ti consigliamo di verificare i Servizi in garanzia | Western Digital e sostituire il drive.

Saluti