My MyCloud doesn't recognize some USB Hard Drives

These hard disks have at least four years. So maybe that’s the reason? That they are old stuff?

So the iomega is a HD not a hub? Your devices.sh show that you have 4 devices connected. Your df command shows that you have 4 devices mounted. But your partition.sh show that only hard1 and hard2 are connected. You should still be able to access the files on Backups and Hard4 just not thru the dashboard.

RAC

Exactly. The Iomega is a HD.
I am not totally sure what is happening but maybe it’s related with the user:group and permissions of the folder in which the hard disk are being mounted.

Tonight I made a reset of MyCloud. I will let you know my advances.

You should look at the end of the /var/log/wdnas.log file. It will have log entries that are generated on a USB device mount.

RAC

Well, well well.
ALL is working now.
The key was reading the log that rac8006 told me (/var/log/wdnas.log).
MyCloud interface is sooooo slow that I couldn’t wait it finis before now. But with reading the log I knew the steps.

Finally I have connected 6 external USB 2.0 hard drives. And another is waiting for a socket in the power extension cord.

The only thing is that MyCloud doesn’t recognize the size of 3 HDs. But it is not a problem since I have the console.

Thank you very much for your support.
You are the best guys.

Attached my steps logs below:

/var/log/wdnas.log file

Connecting First Hard Drive (Lacie):

2016-02-26T15:46:09.759336-08:00 di=V0s8p8J2Rl info logger: INFO: Device added: device=1, vendor=LaCie, model=LaCie Hard Drive USB, serial_number=1c032cbc284b130251000000, revision=0.01
2016-02-26T15:46:13.589073-08:00 di=V0s8p8J2Rl info logger: INFO: Changed SCSI level from 3 to 4 for LaCie LaCie Hard Drive USB
2016-02-26T15:46:13.653010-08:00 di=V0s8p8J2Rl info logger: INFO: Mode sense to Power condition page failed on LaCie LaCie Hard Drive USB
2016-02-26T15:46:16.225492-08:00 di=V0s8p8J2Rl info logger: INFO: attached USB partition, reduce inotify limit to: 20000
2016-02-26T15:46:35.541522-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:–add Backups
2016-02-26T15:46:40.736231-08:00 di=V0s8p8J2Rl info logger: INFO: Partition added: device=1, partition=1, share_name=Backups, label=Backups, type=ntfs, uuid=3CEAA045EA9FF8FA

Connecting Second Hard Drive (WD Elements):

2016-02-26T15:56:00.589981-08:00 di=V0s8p8J2Rl info logger: INFO: Device added: device=2, vendor=Western Digital, model=Ext HDD 1021, serial_number=574D41565533323635343932, revision=2.002
2016-02-26T15:56:04.424198-08:00 di=V0s8p8J2Rl info logger: INFO: Mode sense to Power condition page failed on Western Digital Ext HDD 1021
2016-02-26T15:56:04.441199-08:00 di=V0s8p8J2Rl info logger: INFO: SMART status unsupported
2016-02-26T15:56:09.307504-08:00 di=V0s8p8J2Rl info logger: INFO: attached USB partition, reduce inotify limit to: 20000
2016-02-26T15:56:41.938160-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:–add PelisAD
2016-02-26T15:57:03.646242-08:00 di=V0s8p8J2Rl info logger: INFO: Partition added: device=2, partition=1, share_name=PelisAD, label=PelisAD, type=ntfs, uuid=62D4BCE1D4BCB91D

Changing Second Hard Drive name (from PelisAD to HD1):

2016-02-26T15:59:15.725605-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:–delete PelisAD
2016-02-26T15:59:16.275976-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:umount succeded
2016-02-26T15:59:16.393849-08:00 di=V0s8p8J2Rl err logger: ERR: wdAutoMountLib: umount -f /var/media/PelisAD, status 256
2016-02-26T15:59:29.323043-08:00 di=V0s8p8J2Rl warning logger: WARN: killed smbd to close /var/media/PelisAD
2016-02-26T15:59:29.340326-08:00 di=V0s8p8J2Rl warning logger: WARN: killed smbd to close /var/media/PelisAD
2016-02-26T16:00:23.152991-08:00 di=V0s8p8J2Rl info logger: INFO: Partition updated: device=2, partition=1, share_name=HD1, label=HD1, type=ntfs, uuid=62D4BCE1D4BCB91D

Connecting Third Hard Drive (WD Elements):

2016-02-26T16:01:52.968065-08:00 di=V0s8p8J2Rl info logger: INFO: Device added: device=3, vendor=Western Digital, model=Ext HDD 1021, serial_number=574D41565533323734343331, revision=2.002
2016-02-26T16:02:46.138145-08:00 di=V0s8p8J2Rl info logger: INFO: Mode sense to Power condition page failed on Western Digital Ext HDD 1021
2016-02-26T16:02:49.441965-08:00 di=V0s8p8J2Rl info logger: INFO: SMART status unsupported
2016-02-26T16:03:23.186220-08:00 di=V0s8p8J2Rl info logger: INFO: attached USB partition, reduce inotify limit to: 20000
2016-02-26T16:04:06.978493-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:–add Hard1
2016-02-26T16:04:38.272190-08:00 di=V0s8p8J2Rl info logger: INFO: Partition added: device=3, partition=1, share_name=Hard1, label=Hard1, type=ntfs, uuid=BA94BDE794BDA5F3

Changing Second Hard Drive name (from Hard1 to HD2):

2016-02-26T16:12:04.547203-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:–delete Hard1
2016-02-26T16:12:05.454286-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:umount succeded
2016-02-26T16:12:23.587502-08:00 di=V0s8p8J2Rl info logger: INFO: Partition updated: device=3, partition=1, share_name=HD2, label=HD2, type=ntfs, uuid=BA94BDE794BDA5F3

Connecting Fourth Hard Drive (WD Elements):

2016-02-26T16:16:04.694522-08:00 di=V0s8p8J2Rl info logger: INFO: Device added: device=4, vendor=Western Digital, model=Ext HDD 1021, serial_number=574D41565533353737373736, revision=2.002
2016-02-26T16:16:10.284153-08:00 di=V0s8p8J2Rl info logger: INFO: Mode sense to Power condition page failed on Western Digital Ext HDD 1021
2016-02-26T16:16:10.330832-08:00 di=V0s8p8J2Rl info logger: INFO: SMART status unsupported
2016-02-26T16:16:19.940556-08:00 di=V0s8p8J2Rl info logger: INFO: attached USB partition, reduce inotify limit to: 20000
2016-02-26T16:17:12.094519-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:–add Hard2
2016-02-26T16:17:27.444396-08:00 di=V0s8p8J2Rl err logger: ERR: Exception creating share Hard2 - exception ‘Shares\Exception’ with message ‘modShareMediaServing.sh call failed. Returned with 1’ in /var/www/rest-api/api/Shares/src/Shares/Model/Share/Listener/Linux/ShareListener.php:25
Stack trace:
#0 /var/www/rest-api/api/Shares/src/Shares/Model/Share/SharesDao.php(67): Shares\Model\Share\Listener\Linux\ShareListener->shareAdded(Object(Shares\Model\Share\Share))
#1 /var/www/rest-api/api/Shares/src/Shares/Model/Share/SharesDao.php(174): Shares\Model\Share\SharesDao->notifyShareListeners(1, Object(Shares\Model\Share\Share))
#2 /usr/local/sbin/wdAutoMountBridge.php(73): Shares\Model\Share\SharesDao->add(Object(Shares\Model\Share\Share))
#3 {main}
2016-02-26T16:17:30.625773-08:00 di=V0s8p8J2Rl err logger: ERR: wdAutoMountLib: /usr/bin/php /usr/local/sbin/wdAtatus 768
2016-02-26T16:17:30.747231-08:00 di=V0s8p8J2Rl err logger: ERR: create share failure Hard2, error 768
2016-02-26T16:18:11.157536-08:00 di=V0s8p8J2Rl err logger: ERR: Exception deleting share Hard2 - exception ‘Sharh 1’ in /var/www/rest-api/api/Shares/src/Shares/Model/Share/Listener/Linux/ShareListener.php:139
Stack trace:
#0 /var/www/rest-api/api/Shares/src/Shares/Model/Share/SharesDao.php(75): Shares\Model\Share\Listener\Linux\Shar
#1 /var/www/rest-api/api/Shares/src/Shares/Model/Share/SharesDao.php(213): Shares\Model\Share\SharesDao->notifyS
#2 /usr/local/sbin/wdAutoMountBridge.php(92): Shares\Model\Share\SharesDao->delete(‘Hard2’)
#3 {main}
2016-02-26T16:18:19.053082-08:00 di=V0s8p8J2Rl err logger: ERR: wdAutoMountLib: /usr/bin/php /usr/local/sbin/wdA

Formated the Fourth Hard Drive in a PC and again connecting:

2016-02-26T16:26:06.974507-08:00 di=V0s8p8J2Rl info logger: INFO: Device ejected: device=4, vendor=Western Digital, model=Ext HDD 1021, serial_number=574D41565533353737373736, revision=2.002
2016-02-26T16:39:33.542908-08:00 di=V0s8p8J2Rl info logger: INFO: Device added: device=4, vendor=Western Digital, model=Ext HDD 1021, serial_number=574D41565533353737373736, revision=2.002
2016-02-26T16:39:39.210083-08:00 di=V0s8p8J2Rl info logger: INFO: Mode sense to Power condition page failed on Western Digital Ext HDD 1021
2016-02-26T16:39:39.210261-08:00 di=V0s8p8J2Rl info logger: INFO: SMART status unsupported
2016-02-26T16:39:45.814833-08:00 di=V0s8p8J2Rl info logger: INFO: attached USB partition, reduce inotify limit to: 20000
2016-02-26T16:40:43.666542-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:–add H3
2016-02-26T16:41:29.604710-08:00 di=V0s8p8J2Rl info logger: INFO: Partition added: device=4, partition=1, share_name=H3, label=H3, type=ntfs, uuid=5C9E46A89E467A92

Changing Fourth Hard Drive name (from H3 to HD3):

2016-02-26T16:46:28.123848-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:–delete H3
2016-02-26T16:46:28.317273-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:umount succeded
2016-02-26T16:46:28.358776-08:00 di=V0s8p8J2Rl err logger: ERR: wdAutoMountLib: umount -f /var/media/H3, status 256
2016-02-26T16:46:30.279734-08:00 di=V0s8p8J2Rl warning logger: WARN: killed smbd to close /var/media/H3
2016-02-26T16:46:30.399859-08:00 di=V0s8p8J2Rl err logger: ERR: wdAutoMountLib: kill -SIGKILL 18798, status 256
2016-02-26T16:46:30.806772-08:00 di=V0s8p8J2Rl warning logger: WARN: killed smbd to close /var/media/H3
2016-02-26T16:47:45.973240-08:00 di=V0s8p8J2Rl info logger: INFO: Partition updated: device=4, partition=1, share_name=HD3, label=HD3, type=ntfs, uuid=5C9E46A89E467A92

Connecting Fifth Hard Drive (Iomega):

2016-02-26T16:50:28.167320-08:00 di=V0s8p8J2Rl info logger: INFO: Device added: device=5, vendor=Iomega, model=USB to ATA ATAPI bridge, serial_number=906AFFFFFFFF, revision=1.00
2016-02-26T16:50:46.652036-08:00 di=V0s8p8J2Rl info logger: INFO: Changed SCSI level from 3 to 4 for Iomega USB to ATA ATAPI bridge
2016-02-26T16:50:46.652087-08:00 di=V0s8p8J2Rl info logger: INFO: Mode sense to Power condition page failed on Iomega USB to ATA ATAPI bridge
2016-02-26T16:50:46.652200-08:00 di=V0s8p8J2Rl info logger: INFO: attached USB partition, reduce inotify limit to: 20000
2016-02-26T16:52:37.297500-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:–add Hard4
2016-02-26T16:53:02.486727-08:00 di=V0s8p8J2Rl err logger: ERR: Exception creating share Hard4 - exception ‘Shares\Exception’ with message ‘modShareMediaServing.sh call failed. Returned with 1’ in /var/www/rest-api/api/Shares/src/Shares/Model/Share/Listener/Linux/ShareListener.php:25
Stack trace:
#0 /var/www/rest-api/api/Shares/src/Shares/Model/Share/SharesDao.php(67): Shares\Model\Share\Listener\Linux\ShareListener->shareAdded(Object(Shares\Model\Share\Share))
#1 /var/www/rest-api/api/Shares/src/Shares/Model/Share/SharesDao.php(174): Shares\Model\Share\SharesDao->notifyShareListeners(1, Object(Shares\Model\Share\Share))
#2 /usr/local/sbin/wdAutoMountBridge.php(73): Shares\Model\Share\SharesDao->add(Object(Shares\Model\Share\Share))
#3 {main}
2016-02-26T16:53:09.467542-08:00 di=V0s8p8J2Rl err logger: ERR: wdAutoMountLib: /usr/bin/php /usr/local/sbin/wdAutoMountBridge.php createShare Hard4 true any 6 1500299.390976 false 5 ntfs, status 768
2016-02-26T16:53:12.334494-08:00 di=V0s8p8J2Rl err logger: ERR: create share failure Hard4, error 768
2016-02-26T16:54:09.084992-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:–delete Hard4
2016-02-26T16:54:09.584991-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:umount succeded
2016-02-26T16:55:03.478046-08:00 di=V0s8p8J2Rl err logger: ERR: wdAutoMountLib: unlink /shares/Hard4, status 256

Formated the Fifth Hard Drive in a PC and again connecting:

2016-02-26T16:57:55.558821-08:00 di=V0s8p8J2Rl info logger: INFO: Device ejected: device=5, vendor=Iomega, model=USB to ATA ATAPI bridge, serial_number=906AFFFFFFFF, revision=1.00
2016-02-26T17:12:16.493501-08:00 di=V0s8p8J2Rl info logger: INFO: Device added: device=5, vendor=Iomega, model=USB to ATA ATAPI bridge, serial_number=906AFFFFFFFF, revision=1.00
2016-02-26T17:12:23.677460-08:00 di=V0s8p8J2Rl info logger: INFO: Changed SCSI level from 3 to 4 for Iomega USB to ATA ATAPI bridge
2016-02-26T17:12:24.622397-08:00 di=V0s8p8J2Rl info logger: INFO: Mode sense to Power condition page failed on Iomega USB to ATA ATAPI bridge
2016-02-26T17:12:34.045217-08:00 di=V0s8p8J2Rl info logger: INFO: attached USB partition, reduce inotify limit to: 20000
2016-02-26T17:13:59.298349-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:–add HD4
2016-02-26T17:14:13.873173-08:00 di=V0s8p8J2Rl info logger: INFO: Partition added: device=5, partition=1, share_name=HD4, label=HD4, type=ntfs, uuid=04D6A585D6A57796

Connecting the Sixth Hard Drive (Dane-Elec):

2016-02-26T17:14:13.873173-08:00 di=V0s8p8J2Rl info logger: INFO: Partition added: device=5, partition=1, share_name=HD4, label=HD4, type=ntfs, uuid=04D6A585D6A57796
2016-02-26T17:27:38.123368-08:00 di=V0s8p8J2Rl info logger: INFO: Device added: device=6, vendor=05e3, model=USB Storage, serial_number=, revision=0.14
2016-02-26T17:27:46.352055-08:00 di=V0s8p8J2Rl info logger: INFO: Mode sense to Power condition didn’t return enough info to be supported. 05e3 USB Storage
2016-02-26T17:27:51.252421-08:00 di=V0s8p8J2Rl info logger: INFO: attached USB partition, reduce inotify limit to: 20000
2016-02-26T17:28:23.161411-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:–add MULTIMEDIA
2016-02-26T17:29:06.371810-08:00 di=V0s8p8J2Rl info logger: INFO: Partition added: device=6, partition=1, share_name=MULTIMEDIA, label=MULTIMEDIA, type=vfat, uuid=5476-F1AA

Changing Sixth Hard Drive name (from MULTIMEDIA to HD5):
2016-02-26T17:31:56.221044-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:–delete MULTIMEDIA
2016-02-26T17:31:56.844612-08:00 di=V0s8p8J2Rl info logger: updateShareBindMntDir.sh:umount succeded
2016-02-26T17:38:53.042505-08:00 di=V0s8p8J2Rl info logger: INFO: Partition updated: device=6, partition=1, share_name=HD5, label=HD5, type=vfat, uuid=5476-F1AA

Ok got it now.

RAC