My "my book essentials appears not to be backing up mail

In “backup” all boxes are checked including “mail” but in “backup” view it shows no mail backed up.

How do I find out if mail is being backed up?

Or,how do I fix this?

With thanks,



Try uninstalling the WD Smartware and reinstalling its latest version.

How to uninstall WD SmartWare Version 2.2.x and earlier from Windows (8, 7, Vista, or XP) and Mac OSX (10.4, 10.5, 10.6, and 10.7) 

How to install WD Smartware latest version.

Thank you for the information.

I am using Windowa 8.1 not 8 is there another link or will work with 8.1 or will the update for 8 work for me.

With thanks,