My mirror cloud

i have my mirror my cloud , when i open it required form to download Firmware Version: 1.01.002 , and i could’t fine this version kindly your help

1.02.06 was released on 03/2014
Firmware 2.12.127 was released on 01/08/2019 for Mirror (not the Gen2 model)

i have download the last version and upload it but it’s does’t uploaded ,
so what the solution, and my cloud not open now

i download this version My_Cloud_GLCR_2.31.174.bin and when i upload it , it’s give me download fail please try again

…Is for the single bay My Cloud with firmware.
What is the make and model of your My Cloud Mirror?
There are Mirror and Mirror Gen2 and both use different firmware that you can download from