My live duo 6tb throwing errors!

My 6tb live duo is throwing errors no matter what i do.

the only thing i can do is access the users i created when i first got it as well as the public user thats it anything else i try to do it throws errors.

If i try to turn on remote access i get an error.

any suggestions ive tried everything nothing works.


I recommend that you try to reset the drive using the reset button on the back. If this does not work then a reset to factory defaults or a firmware update will be the next step.