My laptop cannot see the wdc external HD. This was an existing external for a desktop that died. This HD has two partitions on it, with data and music that I do not want to lose. So I decided to hook it up to my laptop for extra storage and backups. When I hooked it up, it went through the installation process and prompted me to reboot. The reboot took a long time as I think it had to sync.
After the reboot, I went into My computer and did not see the drives. I then went into disk management and it does not display the HD drive there.
I used the WDC Data Guard and it hung on the cable test. Does this mean that the cable is no good? But if the cable is not good, then why did it install when I plugged it in the first time.
Update: I replaced the cable and it gave me a Cable Test: Read Diagnostic Sector error. What does this mean?
I am desperate to get this working as my kids have bought a lot of music on iTunes and it is stored on this HD.
Thanks in advance!