For two months, I have used my hub perfectly copying filed from my pc. All of the sudden, the hub connects to the Internet trhough my wireless router, but does not see my computer nor any other from my network. I have recently updated my IE to version 9… Please help
See if this tutorial for troubleshooting helps:
http://community.wdc.com/t5/Networking/Troubleshooting-Windows-File-Sharing/m-p/92642#U92642
Tks Tony, but I´m afraid it did not help much. The thing is that the wdtvlivehube does not see my computer and vice versa. when I type at the cmd " nbtstat -a wdtvlivehub" I get the following reply: “Host not found”. Funny thing is that this was not so until I updated my IE browser to version 9. Do you think that it has something to do with that?
tks for the assistance,
Mario
Dont suppose you could uninstall IE9 to find out…
I doubt a browser would do that, but anythings possible I suppose.
Or try a system restore…sounds like a lot of hastle really, but might be able to find the problem then.
HOST NOT FOUND means that your computer is not able to resolve the hostname “WDTVLIVEHUB” to its IP address.
It is very likely that the reason for that is also affecting the HUB’s ability to find the IP address of your PC.
You need to make sure NetBIOS Name Services are properly running on your PC.
How do I find out how NET Bios Services are OK? I am an average user…
Depends on your Operating System.
windows 7
Well I would try
Restart Router
Restart WDTVHub and reset it back to Factory
Restart PC
At least it gives you a good starting place.
post the complete output of the command
ipconfig /all
Microsoft Windows [versão 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. Todos os direitos reservados.
C:\Users\Mario>ipconfig/all
Configuração de IP do Windows
Nome do host. . . . . . . . . . . . . . . . : Mario-PC
Sufixo DNS primário . . . . . . . . . . . . :
Tipo de nó. . . . . . . . . . . . . . . . . : híbrido
Roteamento de IP ativado. . . . . . . . . . : não
Proxy WINS ativado. . . . . . . . . . . . . : não
Adaptador Ethernet Conexão local:
Sufixo DNS específico de conexão. . . . . . :
Descrição . . . . . . . . . . . . . . . . . : Realtek PCIe GBE Family Control
ler
Endereço Físico . . . . . . . . . . . . . . : 00-1C-C0-FE-E0-8D
DHCP Habilitado . . . . . . . . . . . . . . : Sim
Configuração Automática Habilitada. . . . . : Sim
Endereço IPv6 de link local . . . . . . . . : fe80::cc6c:c4c5:239c:6808%11(Pr
eferencial)
Endereço IPv4. . . . . . . . . . . . . . . : 192.168.1.128(Preferencial)
Máscara de Sub-rede . . . . . . . . . . . . : 255.255.255.0
Concessão Obtida. . . . . . . . . . . . . . : quarta-feira, 11 de maio de 201
1 10:18:29
Concessão Expira. . . . . . . . . . . . . . : quinta-feira, 12 de maio de 201
1 18:27:07
Gateway Padrão. . . . . . . . . . . . . . . : 192.168.1.1
Servidor DHCP . . . . . . . . . . . . . . . : 192.168.1.1
IAID de DHCPv6. . . . . . . . . . . . . . . : 234888384
DUID de Cliente DHCPv6. . . . . . . . . . . : 00-01-00-01-12-95-26-A7-00-1C-C
0-FE-E0-8D
Servidores DNS. . . . . . . . . . . . . . . : 201.17.0.65
201.17.0.55
201.17.0.45
NetBIOS em Tcpip. . . . . . . . . . . . . . : Habilitado
Adaptador de túnel isatap.{1B181A4B-E000-4355-9F30-FA23ADC76148}:
Estado da mídia. . . . . . . . . . . . . . : mídia desconectada
Sufixo DNS específico de conexão. . . . . . :
Descrição . . . . . . . . . . . . . . . . . : Adaptador do Microsoft ISATAP
Endereço Físico . . . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Habilitado . . . . . . . . . . . . . . : Não
Configuração Automática Habilitada. . . . . : Sim
Adaptador de túnel Teredo Tunneling Pseudo-Interface:
Sufixo DNS específico de conexão. . . . . . :
Descrição . . . . . . . . . . . . . . . . . : Teredo Tunneling Pseudo-Interfa
ce
Endereço Físico . . . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Habilitado . . . . . . . . . . . . . . : Não
Configuração Automática Habilitada. . . . . : Sim
Endereço IPv6 . . . . . . . . . . . . . . . : 2001:0:4137:9e76:c9a:3ef0:4532:
e8b1(Preferencial)
Endereço IPv6 de link local . . . . . . . . : fe80::c9a:3ef0:4532:e8b1%13(Pre
ferencial)
Gateway Padrão. . . . . . . . . . . . . . . : ::
NetBIOS em Tcpip. . . . . . . . . . . . . . : Desabilitado
C:\Users\Mario>
Tim,
I am sorry, everything is in Portuguese, but with some effort, You´ll be able to understand the words. Please let me know if I will receive any reply to my last post.
I appreciate your valuable assistance and look forward to hear from you.
Mario
The only thing I notice is that your DNS servers are all FOREIGN. (They are not on your network.)
They are not going to be able to resolve the name WDTVLIVEHUB to your own network.
Check to see if your ROUTER can act as a DNS proxy.
If it can, then change your DNS address to 192.168.1.1 and make sure your router has a DNS entry for the WDTVLIVEHUB.
How do I check to see if my router can act as a DNS proxy?
If yes, How do I make a DNS entry for WDTVLIVEHUB?
Tks. again.
Mario
The manual for your router should discuss that.
Hi Tony,
Thanks for the assistance. Following a previous advice, I switched my router off and on and the connection between my pc and the wdtdlive hub was re-established.
Now, the only problem that I have is to connect the wdtvlive hub with the other computers in my home network. Could you pls. inform where I can get info on that ? tks. again .
