My external passport drive start clicking noise

My drive suddenly start  clicking noise , I’ve important data in it what can I do to retrieve it. ? Please help me

If your drive is clicking I would strongly recommend not to power it up and look for professional help. This is not a DIY procedure to get your data with software. Heads had failed, and they can cause irreversible damage to the drive if its kept powered up.

This drive came in to us for recovery after it was left clicking for a while, and you can see the damage in the picture

what can i do ? it is in warranty can i send it to WD ?

WD can only provide replacement, they will not recover data for free. pm sent

so what you suggest ?

data recovery firm that can recover data from encrypted WD drives. check your private msg box sent you some info