My external hard drive is disconnected after 10 minutes, hardware or software failure?


#1

I have connected my hard drive to the PC and I can not use it normally since it disconnects after 10 minutes, I have tried formatting, and partitioning, even though the problem persists.


#2

Hello, ulises_qing_87

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support