MY EXTERNAL DRIVE SERIAL # WD3200D032-000 won't work on my WINDOWS 7 laptop

WD External Drives External Drives for PC
1

I keep getting the message that the USB device is not recognized then I click on details and it’s code 43. I have tried switching to new chords, to no avail. My life is on this machine and it won’t work. It was originally installed onto my desktop (running XP) but when I plug it into that computer, it has no response at all whatsoever…

I don’t care which device makes it work, just want to recover my information and pictures off of it…

HELP!!! PLEEEEEASE!

Thanks all!!!

2

Also, the ring of blue light on the face of the device doesn’t go on anymore—is it just that the power doesn’t work and I need a new power chord??

3

I am also having the same problem on this 7 year old external hdd.

I haven’t used it in years but it powers up WITHOUT the blue ring light and WILL NOT mount to

any computer. I have a lot of work on here i’d like to get to.

Thank you!