My external drive has stopped being recognised

WD External Drives External Drives for PC
#1

My drive was working fine but now my laptop doesn’t recognise it. The power is ok and the single light at the back is flashing .

Can anyone help as I need to access all my photos on it ??:confounded:

Thanks

#2

I suggest that you start a new thread so that your post does not get overlooked. Specify which drive model you are using, your operating system, USB 2 or 3, etc. A starting point would be to try a different port on your laptop and/or a different cable.

1 Like
#3

Thanks - how do I start a new thread. The help page says there is a ‘new post’ button but I cant see it ?

#4

I am seeing the “New Message” button at the upper left of the topic listings. It is between the Search box and the Subject column. Hope this helps. I have sometimes had difficulty finding certain forum components for no apparent reason.

If nothing else, if one of the moderators notices this exchange, it may get moved to a new thread. If you are unable to start a new thread, please continue to post here in the meantime.