My drive is going slow and all drive diagnostic are showing negative results

Hi, above attach is the result of the diagnostic… Dear wd staff i want to enquire could you change my geographical location for me i can’t lock in my rma with my geographical location is wrong. I accicdentally insert United state instead of singapore.

It looks like the drive has failed. Contact WD about a replacement if it’s still under warranty.


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I need help i accidentally register my country as united states instead of singapore. I need help to change it back. I couldn’t change it back on my own. Before i could set my rma and get a replacment for my external hdd.

Thank You and appreciate

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