DL4100 not booting. Blink blue light, no code.
Spent about an hour in chat and told to wait 7 days… System in wait state. They pointed me to the KB reference, However, it states that I should have a code along with it. Support had me do a lot of remedial revisions to my computer. Hello? Nothing I do to my computer is going to boot the unit. 7 days, couldn’t you just ask if I could swap out the drives with new and see if it boots. That’s what I did, and got the same.
With the 712K individuals filing for unemployment, they could find a decent support person. Either train better or pay more. Sorry I digress.
My questions is, what current WD MyCloud unit will accept my DL4100 drive so that I can get the information off of them? Thanks in advance.