My discovery storage device is no longer visible to my computer

Hello community. I am having a little trouble with my new Discovery drive. I reset the drive, I have restarted the computer. The drive is showing online when I sign in to my WD account, but in my File Explorer, it shows my Z drive( My Discovery drive) with a question mark on it. I need some smart people to give me some advice. It is a little frustrating because it has been up and running fine, ad now for the last two days it has handed me my butt. Any advice would be appreciated.

I am having the same exact issue but I did not reset my drive.