I recently upgraded to a new PC, and my HDD had been working fine. I used it to transfer files from my laptop to the new PC.
There was a bit of an issue with the graphics card and I had to reboot my PC a several times and when I finally got the PC to work, my external hdd stopped working.
I can see the power LED light, I can hear the humming. On system tray there is a proof (Safely remove hardware and eject media thing) the HDD is powered up and connected to the PC. When I open ‘Devices and Printers’, I can clearly see my HDD is connected. But that is about it. My Computer doesn’t detect there is another drive. I connected it to other computers and other computers can detect and use the HDD. I have another WD My passport, and it works fine on the PC and the laptop.
It cannot be detected by My Computer so I cannot assign/modifiy drive letters. Also WD Smartware says Disc Discovering and never finishes it.
My passport detail
Product Number: WDBACX0010BBL-00
Please advise me why this is happening and possible fixes asap as I need to use it for university.