I hopeing to your support.I recently bought this item but i used it on first first day and was fine,next day it installed latest firmware (update) and then started.Nothing works and as its mentioned here wd have many technical problems and dont know when the service will be back again.
To make wd work I restored it,delete desktop apps,instaled again etc.and opened case to send it back to warranty service to get refund but cant because i can only swap the unit.But the worst thing that i did every time when unit was not working i unplugged it from power and many times.
The question is, is it harmful for device what i did?! I did it because i was thinking that device is faulty not wd service.
Thanks to everyone who answered.