My Cloud Website wont let me log in

Hey, I have a My Cloud EX2 Ultra and I can’t sign into the My Cloud Website. I followed the instructions found here: https://support.wdc.com/knowledgebase/answer.aspx?ID=14895
They did not seem to work. Whenever I try to sign in, it sends me to some sort of default error page. I’m not sure what else to do.

@StanMan I was unable to sign in yesterday but I just tried it and I was able to sign in to both of my My Clouds. I have a 1st and a 2nd generation.

Try it today and see if you are able to sign in.

tried. Still nothing. I just get the page that shows the young lady and the laptop