Hello,
I have a My Cloud 2TB FW: WDMyCloud v04.04.02-105 : Core F/W
I bought a WD Elements 2TB because I would like to make backups/Safepoints of My Cloud, I bought just the Elements and not the My Book Harddisk because I don’t need the encryption tools, the WD Elements should just be for backups of My Cloud.
Now I made a Safepoint and all the files are not encrypted on the WD Elements. How can this be?
What have I done wrong?
Thank you,
Best Regards,
Alen
You didn’t do anything wrong. Safepoint backups are not encrypted.
Out of curiosity, what lead you to believe they were or would be encrypted?
If you need the backup to be encrypted there are numerous third party backup software you can run to backup data from the my cloud and encrypt the data. For example attach a USB hard drive to a computer, run 3rd party backup software on computer to backup from My Cloud to said USB hard drive.
Or one would need an external hard drive that encrypts the data as it is saved to the hard drive. Bottom line though is Safepoint does not encrypt data, if the WD Elements 2TB drive was supposed to encrypt the data and didn’t then consult the WD Elements documentation to see how to enable encryption if the drive supports it.
Thx for your quick answer,
I thought so, because you also need a password on My Cloud to enter specific folders, I thought on the backup it will/should be the same.
I would like to use the Safepoint feature because it is done regularly, but it seems impossible with the elements, because the elements doesn’t support WD encryption :-(.
The data on the MyCloud isn’t encrypted. So an encrypted backup would be pointless…
Passwords are for access control, just like on any computer.
The passwords on the MyCloud can be cleared by a simple reset.
Data security on the MyCloud is entirely dependent on physical access control measures; there are no cryptographic data storage protection measures.
does that mean that after the reset, all data is available to everyone without the passwords? I thought the data will be reset too?
Yes, post reset the data will be accessible without a password. The user data gets deleted if one does a quick restore, and if one does a full restore the user data partition is wiped.
Also one could simply remove the hard drive from the My Cloud, attach it to a Linux OS computer and gain access to the drive and its data.
Thanks for the information, it seems that I got wrong information before, I was told that the data is encrypted on My Cloud that’s why I thought the backup is encrypted too.
Thanks a lot!
